If the IRS is sending letters and you truly can’t pay, there’s a hardship status that can stop active collections. It’s called “Currently Not Collectible” (CNC). While it’s not a settlement, it can give you breathing room, keep levies off your paycheck or bank account, and buy time until your finances improve or until the IRS collection statute runs out.
Below, you’ll learn how it works, who qualifies, what to expect, and how it compares to other relief options.
What “Currently Not Collectible” actually means
CNC is an IRS designation that pauses active collection efforts because paying would prevent you from covering basic living costs. When you’re approved:
- The IRS stops wage garnishments, bank levies, and most collection calls.
- A federal tax lien may also be entered (specifically if you owe a debt of $10,000+), and your future refunds will be paid towards your balance.
- Interest and penalties continue to accrue.
- The IRS may review your situation periodically, usually every 1–2 years, to see if you can start paying.
CNC does not erase your balance. But it can keep you protected while you stabilize your finances.
Who qualifies, and how the IRS decides
Eligibility is based on your ability to pay after “allowable” living expenses. The IRS uses financial disclosures—Forms 433-F (individuals), 433-A (self-employed), or 433-B (business)—plus its national and local standards for expenses like food, housing, transportation, and out-of-pocket medical costs.
You’re a strong candidate if your monthly income, minus allowable expenses, leaves little or no disposable income. The IRS will also consider:
- Whether you're up-to-date on required tax filings
- Family size and location (affects expense standards)
- Essential expenditures and discretionary spending
- Unusual situations such as loss of employment, physical hardship, or disability
Documents you’ll likely need
- Recent pay stubs or profit-and-loss statements (if self-employed), bank statements, and prior tax returns
- History of expenses: rent/mortgage, utilities, insurance, car payments, medical bills, child care, court-ordered payments
- Asset information: vehicles, real estate property, pension plans, and cash value insurance
How to qualify for hardship status
You can request CNC by phone, mail, or through a representative. Be prepared to explain why paying now would cause hardship and provide documentation.
- Call the IRS (for taxpayers: 800-829-1040; for collections: the phone number noted in your notice) and ask that your account be placed in "Currently Not Collectible" status for the reason of financial hardship.
- Submission of Form 433-F (433-A/433-B where applicable) and supporting documents.
- File all required tax returns (whether or not you owe a tax) to prevent holds.
- If a revenue officer is assigned, answer promptly; they may approve CNC or recommend alternatives.
- Renew your address and employer information; also, answer review requests in a timely manner.
Advantages and disadvantages at a glance
- Prevents levies and most collection activity once approved
- Gives time to cure or for the statute of collection to expire (typically 10 years from the date of assessment, extended for some events)
- Can be quicker to gather than a settlement
- Penalty and interest continue to add up
- A federal tax lien may be filed and refunds are offset
- The IRS will review your finances again and begin collections again if your situation has improved
How CNC compares to other options
- Offer in Compromise (OIC): A settlement for less than you owe if you can’t pay in full before the statute expires. Harder to qualify than CNC and requires a deeper financial review. If accepted, it permanently resolves the debt.
- Installment Agreement: A monthly plan. Standard agreements require full payoff before the statute ends; partial-pay plans reduce the monthly amount but still require financial disclosure.
- Penalty Relief: First-time abatement or reasonable cause can reduce penalties and indirectly the balance, but you still need a payment plan or CNC to stop collections.
- Innocent Spouse Relief: If the debt stems from a spouse/ex-spouse’s actions, you might be relieved of joint liability.
- Lien/Levy Release: Tactical actions to remove or prevent asset seizures; often combined with CNC, OIC, or payment plans.
If your income is unstable or currently insufficient, CNC is often the quickest way to stop pressure while you evaluate whether an OIC or partial-pay plan could save you more in the long run.
Real-world examples
- Single parent, hourly wage: After rent, food, transportation, and medical costs, there’s $0 left each month. With proper documentation under IRS standards, CNC is likely. Collections pause, and they focus on stabilizing income. Later, if earnings rise, the IRS may request payments or review for an OIC.
- Self-employed contractor with seasonal income: During off-season months, there’s a deficit; in peak season, there’s modest profit. CNC could be approved now, with an understanding the IRS may revisit once income normalizes. An eventual partial-pay installment agreement might follow.
How long does hardship status last?
CNC can remain in place until one of three things happens:
- Your finances improve and you have disposable income per IRS standards
- The 10-year collection statute (CSED) expires, ending the IRS’s ability to collect
- You miss compliance requirements (e.g., fail to file a new return) and the IRS reactivates collection
Be aware that certain events pause the statute clock—bankruptcy, an OIC under consideration, or a Collection Due Process hearing. Request your IRS transcripts or work with a professional to calculate your CSED dates accurately.
Will CNC affect credit or future refunds?
Federal tax liens are public records but are no longer included on the three major credit bureau reports. However, a lien can still complicate mortgages or financing. Also, federal refunds (and sometimes state refunds) are intercepted and applied to your balance while you owe.
Is CNC the right move for you?
Choose hardship status if you:
- Can’t cover basic living costs and have little to no disposable income under IRS standards
- Need immediate protection from levies while you gather documents or explore deeper relief
- Expect your situation to be temporary but need breathing room now
Consider alternatives if you:
- Can qualify for a meaningful OIC that settles the debt for less, permanently
- Can afford a manageable monthly payment that prevents additional penalties
- Have assets you’re willing to sell or borrow against to resolve the debt strategically
Getting expert help
A seasoned tax professional (EA/CPA/tax attorney) can prepare your financials, negotiate with the IRS, and compare pathways to resolve non collectible tax debt: CNC hardship status, Offers in Compromise, installment plans (including partial-pay), penalty relief, innocent spouse relief, and lien/levy releases. They can also ensure all returns are filed, calculate your collection statute expiration dates, and monitor reviews so your protection doesn’t lapse.
Bottom line: non collectible tax debt status won’t erase your balance, but it can stop the bleeding, protect your paycheck, and buy time for a smarter long-term resolution. If you can’t pay without sacrificing essentials, it’s worth a serious look—ideally with a pro who will measure CNC against settlement and payment alternatives to find your best outcome.
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