Scaling your EV charging network? Here’s what you want to avoid: chargers that fail within months, support teams that vanish when issues arise, or software that locks up the moment connectivity drops. Across India, CPOs are expanding rapidly, but many are learning the hard way—not all chargers are built for real-world operations.
Before investing in new hardware, watch for warning signs. If these issues sound familiar, it may be time to reconsider.
Common Challenges CPOs Face
Experienced EV operators encounter these recurring problems:
- Cloud-only CMS: Chargers become useless during network outages.
- Slow support: Tickets take days or even weeks to resolve.
- Clunky installer UI: Field teams struggle with complicated interfaces.
- Firmware mismatches: Chargers from the same OEM run different software versions.
- Hardware not India-ready: Chargers fail under heat, dust, and voltage fluctuations.
These aren’t just hypothetical scenarios—they are daily realities across metros, tier-2 cities, and highways. And when a charger fails, it’s your brand, not the manufacturer’s, that suffers.
How Plugzmart Solves Real Operational Issues
Plugzmart is not just another white-label charger. We manufacture EV chargers in India, designed for Indian roads, grids, and network conditions. Here’s how we address the challenges others cause:
- Local fallback: Chargers continue operating offline and sync when the connection returns.
- Remote diagnostics & OTA updates: Resolve most issues remotely, saving time and cost.
- Technician-friendly UI: Intuitive displays allow field teams to handle issues without calling HQ.
- Unified firmware: Same software across all units—fewer surprises, smoother updates.
- India-tested hardware: Built to withstand heat, dust, voltage spikes, and long operational hours.
Why Plugzmart Stands Out
- Built for India: Dust-resistant, voltage-tolerant, and monsoon-proof.
- CMS with offline fallback: Operations continue even during outages.
- Remote monitoring: Real-time diagnostics and performance tracking.
- OTA ready: Firmware upgrades without site visits.
- White-labeled for CPOs: Your brand, our technology.
- Easy deployment & maintenance: Designed for field operations.
- Unified backend: Same software experience across all charger models.
Build a Reliable EV Charging Network
Your charging operation shouldn’t be full of tech headaches. You need chargers that are reliable, scalable, and easy to maintain. Plugzmart makes that difference—so your team can focus on growth, not troubleshooting.
FAQs
1. What is local fallback in EV chargers?
Local fallback ensures chargers operate even if cloud connectivity fails.
2. Can Plugzmart chargers integrate with third-party CMS?
Yes. They support OCPP 1.6J and are CMS-agnostic for seamless integration.
3. Do you offer only AC or also DC chargers?
We offer AC (7.4 kW, 22 kW) and DC fast chargers (30–240 kW), optimized for Indian grids.
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