Introduction
Quickbooks desktop is a popular software known for its accounting features, user friendly interface and Right network quickbooks hosting features. It also has features such as managing payroll, preparing invoices, preparing tax documents and balancing amounts. It plays a major role in carrying out finance operations for a business.
Although it is good software but like any other software it also has some technical issues, one of these issues faced by users is Error 1328. This error generally occurs during any update, installation, uninstallation or repair process. It can be frustrating for users, especially when they are not able to perform their daily business activities.
This article will tell you what is the cause for this error and how to solve and fix these errors.
Explain QuickBooks Error Code 1328?
Quickbooks error 1328 is a common error which can occur when a user tries to install, uninstall, repair the quickbooks desktop software. When the error occurs it shows this message Error 1328. Error updating file C:\Config.Msi\PTXXX.tmp.
The messenger can be different also depending on the filer name or system condition. Many of these errors are related to temporary files and the message it shows is the C:\Config.MSI directory.
Identifying quickbooks error 1328:
It is important to identify the error and fix it in order to carry out our business operations smoothly. Some of the signs that helps in identifying quickbooks error 1328 are:
- The update fails or stop in the middle of the process
- Quickbooks stop working at any time
- An error message appears on your screen while applying the patch.
- Unable to install or uninstall anything
- Quickbooks stop responding
If you are facing any of these issues it means it is you are dealing with error 1328, follow a structured process to fix this issue.
Main Causes of Quickbooks error 1328
There are several reasons due to which Quickbooks error 1328 occur some them are:
- Incomplete or improper installation of quickbooks.
- Shutdown due to power failures, during updates or installation can lead to this error.
- Virus infection in system and files of quickbooks.
- Damaged window components and corrupt entries can also lead to this error.
- Error in temporary configuration files, most of them are ending with .tmp
Methods to Fix QuickBooks Update Error 1328
There is not any specific solution to this problem but some of these are:
1. Start with renaming configuration file
Rename the corrupted file to fix the error
Steps:
- Go to This PC and then Local Disk (C:).
- Enable hidden files from the View tab.
- Locate the folder named Config.MSI.
- Place a right click on the file name with PTXXX and rename it.
- Restart your system and try updating QuickBooks again.
QuickBooks Install Diagnostic Tool
Another way to fix this error is to use Quickbooks diagnostic tool, this tool is used to solve installation related issues and it is a part of Quickbooks tool hub.
Steps
- Close QuickBooks completely.
- Download the QuickBooks Tool Hub from Intuit’s official website.
- Install it and open the application.
- Go to the Installation Issues tab.
- Click QuickBooks Install Diagnostic Tool.
- It will start to work.
- Lastly check whether the issue is fixed or not by restarting your system.
Start Repairing Quickbooks Software
You can repair quickbooks software with the help of a control panel. It is an inbuilt feature which helps in resolving issues related to corrupted files without uninstalling quickbooks software.
Steps
- Move to the Control panel and select programs and features.
- Choose quickbooks desktop from the list.
- There will be a repair option, click on it.
- Instruction will be available on the screen follow it.
- The last step is to restart your pc and update the software.
Clean Reinstallation of Quickbooks
If all of these above method do not work perform a clean reinstallation
Steps:
- Delete QuickBooks:
- Move to the Control Panel and click ont Programs and Features.
- Quickbooks option will be there, select it and click Uninstall.
2 .Download quickbooks again:
- Download original quickbooks or take help from Intuit’s website.
- Give your license and product number to make it start.
- Install the software and update it, if available
This process will remove all corrupted files and install new copies.
Update Your Windows Operating System
Microsoft components such as .NET Framework and MSXML helps quickbooks to run efficiently. So keep your OS updated to ensure .NET Framework and MSXML properly.
Steps:
- Open the Start menu and type "Windows Update".
- Click on Check for updates.
- Install all available updates.
- In the end, restart your computer.
Use System file checker for scan
It is a feature which helps in repairing corrupted system files which helps in fixing the error.
- Type Windows + R, then enter Ctrl + Shift + Enter and then open Command Prompt will open.
- Use command: sfc scannow to run the scan.
- Press Enter and let the scan to complete.
- In the end, restart your PC afterward.
After doing all these processes, if error persist you can run DISM /Online /Cleanup-Image /RestoreHealth to fix the windows.
Remove Third-Party Antivirus and Firewalls
Sometimes third party antivirus and firewalls also make problem in running Quickbooks
- Disable antivirus and firewalls for sometime.
- Install Quickbooks again.
- If the error is solved, then you can use antivirus and firewalls.
Conclusion
QuickBooks Update Error 1328, may look like a big problem but there are many solutions which can be used to solve this problem. System inconsistencies, corrupted temporary files, or interrupted installations are some of the causes of this issue. By selecting the appropriate strategy, you can resolve these issues. Start with simple steps such as renaming the configuration files and using the inbuilt function present in the tool hub and then move to complex steps clean installations or registry checks. If all these methods fail, contact Quickbooks support and they will provide professional expertise to solve this problem and ensure that quickbooks runs smoothly.
Comments