Everything You Need to Know About Virgin Atlantic’s Name Change Rules

At Virgin Atlantic, travelers have a world-class experience from booking to landing. However, sometimes life throws unexpected changes your way. For those looking to change the name on their flight booking, whether due to a mistake or life event, knowing the specifics of Virgin Atlantic's name change policy is important to ensure smooth travel plans.

What Constitutes a Name Change?



A name change typically means altering the information attached to a flight booking. While Virgin Atlantic allows minor changes to the name on tickets, the policy surrounding full name changes is more restrictive.

The Different Scenarios Virgin Atlantic Handles

1. Spelling Errors – Virgin Atlantic is pretty lenient when it comes to correcting minor spelling errors in the name (for example, switching the letter "a" to "e"). This type of name correction usually requires no extra charge, but it needs to be requested well before the flight.
2. Marriage or Legal Name Changes – If your name changes due to legal reasons, such as marriage or divorce, Virgin Atlantic will typically allow you to update your booking. A supporting document like a marriage certificate or legal decree will be required to validate the change.
3. Transferring Flights to Another Passenger – Unfortunately, Virgin Atlantic’s policy does not permit full name transfers to a new passenger. The person who purchased the ticket will need to travel on the same booking or cancel and rebook if they want to transfer the ticket.

Fees Associated with Name Changes

If the name change involves more than just a minor correction or is made too close to the departure date, Virgin Atlantic may apply a fee, depending on the type of ticket purchased (economy, premium, etc.). It's advisable to check with the airline for precise fee details.

How to Request a Name Change with Virgin Atlantic

To initiate a name change, you must contact Virgin Atlantic’s customer service team. You can reach them through the airline’s website or by calling their customer service hotline. If your request is straightforward, such as correcting a typo, it can be processed quickly. However, more complex requests, like a full name change or a transfer of the ticket, may require additional documentation or be subject to restrictions.

In Conclusion

Virgin Atlantic allows name changes within a set of specific circumstances and with certain limitations. The key to making the process smooth is understanding the rules and contacting the airline well in advance of your flight.