Sun Country DTW Terminal +1-888-839-0502

My experience in the Sun Country DTW Terminal was superior to my expectations. It's a smaller terminal but that just means less of a mess. Check-in to boarding was smooth. It's not super up-to-date, but it's clean and gets the job done. I enjoyed the politeness of the staff and their ability to help me. The waiting areas could use a bit more amenities, but I did happen to find a good spot to charge my phone and rest. Food choices are limited, so plan ahead if you’re picky. Still, it’s a great spot for travelers who value efficiency over flashiness. 

Navigating the Sun Country Terminal at Detroit Metropolitan Wayne County Airport (DTW)

Detroit Metropolitan Wayne County Airport, commonly referred to as DTW, is one of the busiest and most modern airports in the United States. Serving millions of travelers each year, DTW is a vital transportation hub for the Midwest, offering flights to domestic and international destinations. Among the airlines operating at DTW is Sun Country Airlines, a low-cost carrier known for offering budget-friendly travel options primarily to leisure destinations. While Sun Country is not the largest airline at DTW, understanding where it operates from and what you can expect from its terminal experience is essential for travelers looking to fly with them. This blog provides a comprehensive guide to the Sun Country DTW Terminal, its amenities, and travel tips to make your journey seamless.

Sun Country Airlines at DTW: An Overview

Sun Country Airlines operates out of North Terminal, officially known as the Evans Terminal, at Detroit Metropolitan Airport. The North Terminal, which opened in 2008, was designed to accommodate multiple airlines under one roof and now serves most non-Delta domestic and international carriers at DTW. This terminal has helped streamline airport operations by centralizing services and facilities, which has proven beneficial for travelers flying with low-cost and foreign airlines.

Although not one of the major carriers at DTW, Sun Country’s presence is steady, and the airline primarily offers seasonal and scheduled flights to popular vacation destinations such as Florida, Las Vegas, and cities in the Southwest and West Coast, as well as select international spots. The airline appeals particularly to budget-conscious travelers, and its flights are typically concentrated during peak travel periods.

What to Expect at the North (Evans) Terminal

The North Terminal at DTW is a modern facility with a clean, open design and a single, linear concourse that makes navigating the terminal relatively simple. Whether you're flying Sun Country for a quick getaway or a longer vacation, here's what you can expect in terms of facilities and the travel experience.

Check-In and Security

Sun Country's check-in counters are located on the departure level of the North Terminal. As with most low-cost carriers, travelers are encouraged to check in online or via the Sun Country mobile app prior to arriving at the airport to avoid long lines. If you do need to check bags or print boarding passes at the airport, arrive early—ideally two hours ahead of your scheduled departure time.

Security screening at the North Terminal is managed by the TSA and features several checkpoints. Lines can vary in length depending on the time of day and season, but the terminal generally moves travelers through efficiently. TSA PreCheck is available for those who qualify, which can significantly cut down on wait times.

Terminal Layout and Gates

Once you pass through security, you'll enter the main concourse, which consists of gates numbered D1 through D32. The gates are all located along a single hallway, making it easy to find your gate without needing to navigate multiple concourses or levels. Sun Country flights typically operate from gates in the mid to high D-numbered range, but it’s always best to check your boarding pass or airport monitors for the most current gate assignment.

Dining and Shopping Options

While not as expansive as the McNamara Terminal (Delta’s hub at DTW), the North Terminal still offers a variety of dining and retail options for travelers. You'll find well-known food and beverage outlets like Starbucks, TGI Fridays, Atwater Brewery, and Hockeytown Café. There are also quick service options such as Einstein Bros. Bagels, Papa Joe’s Gourmet Market, and National Coney Island for travelers in a hurry.

Retail stores include newsstands, convenience shops, and outlets selling travel essentials, electronics, and souvenirs. Some of the more notable shops include CNBC Smartshop, InMotion (for electronics), and Be Relax, which offers spa services for travelers looking to unwind before their flight.

Wi-Fi and Power Outlets

Free Wi-Fi is available throughout the North Terminal, making it easy to catch up on work, stream entertainment, or stay in touch with loved ones before boarding. Charging stations and power outlets are available at many gates and seating areas, although they can be in high demand during busy travel periods. If you need to charge your devices, it’s a good idea to bring a portable charger or arrive early to secure a seat near an outlet.

Accessibility and Services

The North Terminal is fully accessible and offers services for passengers with disabilities, including wheelchair assistance, TTY phones, and visual paging systems. Elevators and ramps are available throughout the terminal, and airport staff are generally helpful when it comes to accommodating special needs. Parents traveling with young children will find family restrooms, changing stations, and a few play areas scattered throughout the terminal.

Transportation and Parking

DTW offers multiple parking options, including short-term, long-term, and economy lots. For travelers flying with Sun Country, the Big Blue Deck is the most convenient parking structure, located near the North Terminal and connected via a pedestrian bridge. There’s also a shuttle service from the Green Lot and other remote parking areas, which operates 24/7.

In terms of ground transportation, ride-share services like Uber and Lyft are readily available and pick up passengers at designated areas outside the North Terminal. Taxis, limos, and hotel shuttles are also options, as are rental cars, which are housed in a separate, consolidated rental facility a short drive from the terminal.

Travel Tips for Sun Country Flyers

Flying with Sun Country Airlines from DTW can be a smooth and cost-effective experience if you plan accordingly. Here are a few tips to keep in mind:

1. Check Baggage Policies: Sun Country is a low-cost carrier, and many extras, including checked bags and carry-on luggage, come with additional fees. Review their baggage policies before arriving at the airport to avoid surprises and budget accordingly.
2. Arrive Early During Peak Times: Especially during holidays and vacation seasons, lines can be long. Arriving at least two hours early for domestic flights will ensure you have enough time to check in, clear security, and find your gate.
3. Bring Your Own Entertainment: Sun Country’s in-flight entertainment options are limited compared to legacy carriers. Be sure to download shows, movies, or music beforehand, and bring headphones.
4. Snacks and Meals: While there are food options at the terminal, in-flight snacks and beverages may come at an additional cost. Consider purchasing a meal or snack before boarding if you want to save money.
5. Stay Updated on Flight Information: Use the Sun Country app or DTW’s official website to monitor your flight status, gate changes, and potential delays. The North Terminal is easy to navigate, but staying informed helps reduce stress.

Final Thoughts

Flying out of the Sun Country DTW Terminal offers travelers a straightforward and budget-friendly experience. While it might not have the high-end amenities of larger terminals, the North Terminal is clean, efficient, and equipped with all the basics travelers need. For those looking to take advantage of Sun Country’s competitive fares and vacation-friendly routes, DTW’s North Terminal serves as a convenient launch point. By arriving prepared and familiarizing yourself with the layout and services, you’ll set yourself up for a smooth journey from Detroit to your next destination.